Q&A: Keeping Sales People Motivated During Difficult Times

Q&A’s are excerpts of questions I have answered as part of Sales Laundry or other forums that I am apart of. If there is a relevant sales message for the masses I post it here to share, gather feedback and discuss.
Q: What is the best way to keep a (commercial printing) salesperson engaged and motivated during these tough times?
A: A small dose of Progress taken daily can wipe out a whole room full of “it’s hopeless.” Retreat as needed.
I approach it like the old adage “How do you eat an elephant? One bite at a time.”
I don’t want my team focused on the big picture Armageddon talk with all of the accompanying noise. Quite the opposite, I want them focused, and therefore engaged on what they need to do each day to keep methodically working toward their goal.
One other thought. How about creating some of your own print business?
I don’t know what objections your sales guys are getting, but I assume one of them is “we don’t have the money right now.”
If you have several small businesses that don’t have the budget to print flyers or marketing materials, but need the exposure, maybe you can bring a different value add.
Maybe you can solve a larger problem for your customer that will allow them to take advantage of your services.
Maybe your sales guys, with a database full of local contacts, can help out the small business community by developing a single marketing piece that features a few companies that are not direct competitors and have a similar target market.
The result could be that the small business gets the marketing they need, at a price they can afford, you have a new unique product, your guys get paid, and you can keep the presses running.
